When you signed up for your free Dropbox trial, you received an email from no-reply@dropbox.com with the terms of the trial subscription, including the length of the trial. If you don’t see it in your inbox, check your spam folder. You can also find the terms of the trial on the billing page of your account settings.

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If you cancel your free trial before it ends, you won’t be charged for the plan. When you cancel a free trial:

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• Your account will be downgraded to a free Dropbox Basic plan. If you signed up with a credit card, your account will be downgraded at the end of the trial period. If you signed up with PayPal, your account will be downgraded immediately.
• You’ll retain access to all your files and folders, as well as any content that was shared with you.
• Your account will be limited to the 2 GB storage quota of Dropbox Basic. If you exceed that limit, your account will stop syncing to your devices.
• You’ll be able to recover deleted files and restore earlier versions of files for 30 days.

To access your Dropbox account, use the same email and password you entered during your purchase. You can send files for eSignature, or eSign files yourself, without leaving Dropbox using the Dropbox and HelloSign integration.

To access your HelloSign account, use the same email and password you use to sign in to dropbox.com to sign in to hellosign.com.

To learn more about your Dropbox Professional + eSign, click here.

Dropbox Professional + eSign customers can get help from the Dropbox help center, the HelloSign help center, Quick Start Guides, community, chat support, and by email.